Privacy Policy

HawkMetriQ collects only the information needed to respond to enquiries, discuss website projects, and deliver agreed work.

Information collected

If you contact HawkMetriQ by email, WhatsApp, or any enquiry form, you may provide your name, business name, email address, phone number, website address, project details, messages, and files or links you choose to share.

How information is used

Your information is used to reply to enquiries, recommend suitable services, prepare quotes, manage project communication, deliver website work, keep project records, and meet legal or accounting obligations.

Email and WhatsApp

Email and WhatsApp messages are handled by their respective service providers. Do not send passwords, payment card details, or sensitive personal information unless specifically requested for a legitimate project purpose.

Storage and retention

Enquiry and project information is stored securely in email, messaging, documents, and project files. Unsuccessful enquiries are normally deleted when no longer needed. Client project records may be retained for up to six years for support, accounting, and legal purposes.

Third-party processors

HawkMetriQ may use trusted providers for email, WhatsApp, hosting, domain services, analytics, cloud storage, design and development tools, payment or accounting records, and website deployment. Information is shared only where needed to provide the service.

Analytics

This website may use privacy-conscious analytics or standard website logs to understand visits, pages viewed, device/browser information, approximate location, and referral sources. Analytics data is used to improve the website and is not used to identify individual visitors unnecessarily.

Your rights

You can ask to access, correct, delete, restrict, or receive a copy of personal information held about you. You can also object to certain processing or withdraw consent where consent is the legal basis.

Contact

For privacy questions or data requests, contact [email protected].